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PI Enterprises's Privacy Policy & Customer Service Information

PI Enterprises Privacy Policy (Last revision: April 2014):

We at PI Enterprises take the protection of your personal data very seriously and strictly conform to data protection laws.  This privacy Policy is applicable to all websites under PI Enterprises with PIcompass.com included, and it details the standards that are taken to protect customer’s privacy.

Please read this privacy carefully before sharing your confidential information to us. With this privacy policy, we believe the use of any websites under Ms PI Enterprises implies agreeing sharing private information with PI Enterprises. If in any account you DO NOT AGREE any provisions in this Privacy Policy, please do not use PI Enterprises websites.

1-Confidential Information collection: PI Enterprises collects exports and uses your private information as a customer in order to serve and access personal experience from you while interacting with us. Nevertheless, your personal information will be collected upon appropriate notice and by no means will the collected data be sold or for any other reason given to third parties. The following statements gives you an overview of how we ensure this protection and what kind of data is being collected for what purpose. Information you give us may include information is transmitted during: whenever searching for a product, make a purchase via our websites or a third party vendor or your customer account registration. By communicating with us via e-mail or by another way; you fill out a questionnaire or enter a contest, or if you use other services, e.g. newsletters, which inform you personally about certain offers.

1.1 Purchases – During purchasing digital products from PI Enterprises websites, you will need to provide to us contact details, invoicing and delivery. This information is applicable in processing the order for payment and delivery. Transactions does not go smooth all time, thus should any trouble occur in such transactions; PI Enterprises representative will notify you using contacts you give us (e.g. email, telephone, fax, or post) to settle the problem. Please, NB. During purchase transactions, PI Enterprises does not register any credit card numbers and all related information (credit card number, validation numbers, names on cards, etc.) are kept exclusively by CCNOW found at https://www.ccnow.com website. For any help concerning information on transaction security and relative Privacy Police feel free to contact direct their site.

1.2-Registration with PI Enterprises Websites – when registration to our websites you might be required to fill-in forms about personal particulars like your full name or part of it, email address, home address, marital status and sometimes your chosen password. On such interactions, PI Enterprises replies to you with the email to welcome to our community and as proof to the offered email in that form if it is valid. Validity to this email address warrants the visitor to open an account with us; otherwise, PI Enterprises might opt to erase all data and all associated inputs.

1.3-Public Surveying and Opinions- at some time PI Enterprises will reach its customers for their views (opinions), on such occasions, personal data from our visitors might be demanded; however, participation to such opinions is voluntary and data collected will be treated as per the particular attached privacy policy. These public surveys from our visitors are private and shall not be disclosed to third parties without consent of the interested parties.

1.4-Downloads From PI Enterprises – sometimes PI Enterprises websites offer free or shareware goods; in an interested part downloads such goods we request some personal data like emails address or names. These data are for technical procedures only like giving you a link for download, help procedures, activation codes and similar.

1.5-Public Interaction - PI Enterprises is public organization in services, she may open forums, blogs, social-networks where public interactions is attained but without full control of replies and offers. On such cases if you publish a comment, opinion, or share sensitive personal data, including contacts, photographs, PI Enterprises cannot be held responsible for privacy and use of that data that you choose to publish.

1.6-Customer Public Surveying- Cookies: PI Enterprises websites are dynamic and eager to improve as we work with customers, thus we may engage commonly-used automatic data collection tools to do this during customer's visits to our Websites. These tools use cookies, web-beacons and embedded links; these tools gather standard traffic information that the browser sends to PI Enterprises websites. Automatically collected data may include preferred favourites like language of the browser (if any), website access time, address of the website you found our websites, your IP address; pages visited and time spent; links opened and product details you favoured on the website. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

1.7-PI Enterprise Websites Newsletters - If you want to receive a newsletter we offer on our websites, we need a valid e-mail address also, on your own security, information permitting us to verify the address you offered and confirmation for your authority to use the address and consent to getting the newsletter. No more data will be collected. You can cancel your consent for the collection of data, your e-mail address and receiving the newsletter at any time.

2-Advertising: Sometimes our websites we utilize third party providers to place ads when you visit our website. These companies might use some information, but they don’t include your name, your address, e-mail address or phone number on your visit to PI Enterprises websites in order to place ads on products and services that might interest you.

3-Digital Goods Downloading, Installation and/or Activation: When you buy a PI Enterprises electronic product, some of them you don’t activate, however for some you need to activate a software package, if you need to activate, then use a license key by entering the key in the appropriate dialog in that particular software for which you purchased the key. When using this dialog to activate a software package you must be connected to the Internet where validity of the key can be checked. When you activate the software, a connection is made to the PI Enterprises license server (or our reseller), which checks the key in our database. If the key is unknown or has already been activated an error will be exhibited. The software package will still behave according to the privacy policy you accepted during buying.  The following information is transmitted when you activate a program with a license key: the license key, a checksum, the product code, the version numbers, the language setting.

4- Refund
Our products are sold are sold as is, with no refund facility. However, we do not sale hopes, for software we are offering enough time (usually one month) to test a particular program for its suitability to our customers before stopping working then after. Within this time, customers have to decide with regard to buying a licence or not. For e-Books and e-Slides (presentations), we offer free excerpts which simulates the full product, perusing the representative part of the e-book or e-Slide one can decide confidently to licence or not.

5-PI Enterprises Privacy Policy Changes: PI Enterprises reserves the right to change these terms at any time. The validity time of use will be displayed on the heading of this Privacy Policy. Continuous access to PI Enterprise websites with modifies privacy policy implies acceptance to the attached Privacy Policy’s changes. Furthermore, PI Enterprises reserves the rights to modify, update or terminate our websites and their content, whole or in part thereof, at any time without notice.


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